Unable to retrieve signature image dimensions

[Zak Dymo]

So I had this problem with this account before, but it seems like it's only this account and not any other.

I'm trying to add a new signature (link) but when I do, I get the following error:

Oops! Something went wrong!
[#10211]
Unable to retrieve signature image dimensions, please try another image.

This image is on the same file server, the same file format, the same image size, and even the same folder location as the signatures I use for my other accounts. And when I added my first signature to this account, I had the same problem for a long time.

Is this a bug? Or is there something I'm doing different that I'm just not realizing?

 

[Tefka]

[member="BB-4001A"]

Not a bug with us. Something's up with your server you're hosting that image on. I wasn't able to add it from web to my imgur album, either. I had to save it to my computer then upload it.

Either way, I've done your work for you, enjoy!

 

[Zak Dymo]

Thanks, [member="Tefka"]

I really appreciate the assist.