Notification Bug

[Elijah Black]

I'm having an issue with the notifications on this sub-account (Zylah Dvale). I'm informed at the top of the site when I've got new ones, but I'm unable to open it. This only happens on this sub-account, my writer's and other character account work as normal. The same issue is present in Chrome, Firefox and on my phone. I've never experienced this before, and I only found out this morning. Perhaps it'll fix itself in time, but in the event that it doesn't, I'm posting this here.

 

[Connor Harrison]

I've just found I have that too - notifications show up, but clicking the bell clears them and doesn't bring up the list of actually what has notified you.

 

[Elijah Black]

[member=Connor Harrison]

So it's not just me. I've found that a temporary solution is to right-click the bell, and open in new tab. This brings up your entire notification log.

You might've been aware of that already, but felt like saying it just in case you or others experience the same thing and don't know that.

 

[Elijah Black]

Actually, I have a theory why this happened now. Could it have something to do with this thread?

The reason why I think that, is that [member=Connor Harrison] and [member=Sempra the Hutt] are experiencing the same issue. They both commented in this thread, and got tagged in a reply. I'm following the New Members forum, so I get notified when new threads are made.

Thread title edited because special characters cause issues with the notification service. Also, hi!

If there was an issue with the title, which would show up in the notification, maybe that's is the connection, and these issues are lasting effects of that?

 

[Sempra the Hutt]

Same issue for me.

 

[Connor Harrison]

[member="Zylah Dvale"]

Open Tab works for me - isn't that strange how a new thread we post in affects our notifications. That's like a mini-virus or something isn't it?

 

[Vual]

I highly suggest searching the forum before posting a new thread!

http://starwarsrp.net/topic/56877-mention-bug/

Mentioning is very temperamental, but seems to work for the most part. Until we move to the planned massive software upgrade on the server end, this will always be the case.

 

[Elijah Black]

[member=Skylars]

I'm aware of that thread. I think you misunderstood the problem, this has nothing to do with mentioning not working.

It's about not being able to view any notification, be that from mentioning or someone posting in a thread you're following. Clicking the bell icon does not open the notification log, as indicated in the image. That is the problem. Hope that cleared things out.

 

[Tefka]

I am aware of this issue, and also suffering from it myself.

It'll be looked into.

 

[Vual]

[snip] ^

Though from personal experience, it is usually on the client's end.

 

[Tefka]

That's on your end, unfortunately.

You are wrong.

 

[Vual]

You are wrong.

I edited my post to add, a bit of context and that's fine, I apologize for being incorrect.

 

[Elijah Black]

[member=Tefka]

It works for me now! If you did anything, it seems to have solved the problem. Thanks for looking into it so soon!

 

[Sempra the Hutt]

Issue still the same for me.

 

[GhostOfProtocol]

I've got it, not showing up, grumble.

 

[Valiens Nantaris]

This was caused by a new user using images in their subject. If you are subscribed to the 'Welcome New Members' forum, this is what is causing it.

Right click on the notification bar, go into a new tab, and delete the offending notification, and that will fix the problem.

[member="Zylah Dvale"]